Vision
A trusted authority in quality assurance of education provision, recognised locally and internationally.
Mission
To meet educational and societal needs, we shall assure the provision of valid, reliable and equitable examinations and a range of assessment services in a professional, innovative, efficient and effective manner. This will be done through:
- Developing and managing a sub-framework of qualifications for general and further education and training that is benchmarked internationally;
- Quality assuring qualifications and curricula;
- Confirming that assessment is fair, valid and reliable;
- Quality assuring the provision of education and training, and assessment providers; and
- Grounding its work in research to ensure informed positions and approaches.
Goals
- Improved organisational management, governance and financial viability to ensure high-quality, effective and efficient delivery of Umalusi’s mandate; and
- Improved assessment and quality assurance that is relevant and internationally benchmarked and supports the nation’s strategic interests for a highly skilled workforce and well qualified citizens
Values
| VALUES | DESCRIPTION |
| Leadership | Umalusi values leadership in directing performance of others in the sector and leading the way. |
| Decisiveness | Umalusi is decisive in making decisions that are firm and beyond doubt, leading to conclusiveness. |
| Diversity | Umalusi embraces difference, variety and innovation within the various services in the sector. |
| Transparency/ Fairness |
Umalusi programmes and services are easy to access and understand. Our decisions and actions are clear, reasonable and open to examination. |
| Professionalism | Umalusi employees are professionals, well trained in our specialties, committed to service excellence, and dedicated to the successful accomplishment of our mission. |
| Quality | Umalusi constantly seeks opportunities to improve our services and products. Quality and continuous improvements are an integral part of our daily operations. |
| Teamwork | Employees work as a team and value the contributions of each individual. We know that our people are our most important resource. |
| Integrity | Umalusi strives to be honest in our operations, conduct and discipline in the organisations’ actions that have Integrity |
| Equity | Umalusi commits to treat all its stakeholders equally in an equitable way |
